What is BaeVibez's Shipping Policy?
There is a 1-2 day processing time for all of our orders. If the order is placed before 5PM EST, the order is processed the same business day.If the order is placed after 5PM EST, then it is processed the following business day. You order will be shipped 1 business day after the processing time. Our team will provide tracking the day it is processed.If you provide your phone number and or email address, the tracking will be provided both ways.
THE OVERNIGHT SHIPPING PRICE IS SO THAT YOU GET YOUR ORDER IN A TIMELY MANNER AND FOR NORMAL PACKAGING PROCEDURE TO MAKE SURE THAT YOU RECEIVE YOUR ORDER THE WAY THAT WE'VE SHIPPED IT TO YOU. PLEASE KEEP IN MIND THAT OUR BODY BUTTERS MUST NOT BE IN HOT PLACES, SO PLEASE STORE YOUR BODY BUTTER IN A COOL PLACE BEFORE AND AFTER USE, IF THE PRODUCT LOSES ITS FORM, SIMPLY PLACE IT IN A REFRIGERATOR AND IT WILL SOLIDIFY AGAIN.
SHIPPING METHODS AND COSTS
Your shipping cost is calculated based on the shipping address and weight of your total checkout.
Our shipping and handling charges cover the expenses we incur to process, pack, and ship your order. Your charges are dependent on the method you select based on the above information. Priority shipping typically takes 1-3 business days to receive, excluding weekends and federally observed holidays. In some cases, shipping may get delayed. For orders placed during the weekend, we prioritize the shipping of these orders on Monday morning.
We ship worldwide via United States Postal Service. International Orders may incur delay due to customs duty fees and transit, expected arrival is up to 2 (8-10 business days) weeks or more from purchase.All international shipments may randomly be chosen for inspection. The recipient of an international shipment is thus subject to such import taxes, customs duties and fees, which are imposed once the shipment reaches clearance. Potential charges for a customs clearance must be fulfilled by the recipient.
We provide you with an email confirmation and tracking number to follow your shipment for continual updates for orders in the United States.
I am ordering from outside the U.S. Are there customs and duties with my order?
Your shipping cost is calculated based on the shipping address and weight of your total checkout.
Our shipping and handling charges cover the expenses we incur to process, pack, and ship your order. Your charges are dependent on the method you select based on the above information. Domesic Priority shipping typically takes 1-3 business days to receive, excluding weekends and federally observed holidays. In some cases, shipping may get delayed. For orders placed during the weekend, we prioritize the shipping of these orders on Monday morning. International Priority Shipping could be expected up to 2 (8-10 business days) weeks or more. All international shipments may randomly be chosen for inspection. The recipient of an international shipment is thus subject to such import taxes, customs duties and fees, which are imposed once the shipment reaches clearance. Potential charges for a customs clearance must be fulfilled by the recipient.
FREE SHIPPING
For all orders with the free shipping promo (including international orders), please note that we will ship your parcel via First Class Shipping only even if you choose other shipping options.
SHIPPING ESTIMATES
The estimated shipping days does not including the processing. We usually ship orders within 24 hours, except on weekends or holidays. These times may be extended during holidays, promotions, launches/restocks, and limited edition releases.
- What do I do if I never received my order?
- What do I do if I received a defective order?
- How do I make changes to an order I’ve already placed?
- Where are you located?
- How is the product made? Where do the materials come from?
- How do I contact your company if my question isn’t answered here?
ADDRESS VERIFICATION POLICY
Should you place an order that needs further address verification, our team will go forward to reach out to your specified email address noted on your account and ask for correct shipping and mailing address, as well as any further pertinent information needed (Apt/Unit/Suite number, postal code validation, etc).
Should we not receive a response by the 10th day past original purchase date, this shipment will be sent out to the address noted on the order confirmation receipt.
We cannot be held responsible for any shipments that do not make it to their specific destination. Please reach out to our team at info@baevibez.com so we can help as best we can!
LOST PACKAGE POLICY
If your package shows that its been delivered at usps.com and you still haven’t received it, no problem! Just file a claim with the usps and provide us with the claim number via email, chat or phone call.
We are not responsible for lost or stolen items if your order has been shipped to the correct address that you provided on your order or any shipping address that you confirmed. Customers agree that BaeVibez does not have any liability on the order once it's already been shipped. It will be in the position of the carrier and it's the responsibility of the customer to communicate with the carrier regarding the lost or stolen items.
Please note that MAIL THEFT is punishable by law and is a federal crime, a felony that could result in prison time, the loss of the right to vote or hold public office, and significant fines. The taking of items through fraud, deception, or embezzlement are included within the definition of the crime. Mail theft includes but are not limited to: Hiding or destroying mail also constitutes mail theft, as does the purchase, receipt, or possession of mail that one knows was stolen.